Feeling Empowered

 

"This is our job as leaders: to offer positive solutions and empower people. Our duty is to tackle our problems before they tackle us." ~ Paul Ryan

What is the value of a title that we bestow on someone?  If we are talking about olden times, if you were dubbed a knight, an earl, a baron, there would be some power, land and wealth that was associated with those titles.  At some point in time, the same could be said in a corporation’s organization chart.  If you were an AVP (Assistant Vice President), that position came with related responsibilities.  Supervisors, Managers, Directors, etc., all were appropriate rungs on a ladder that one climbed throughout their careers.  When I was an employee, I had a title and a pay designation that were not the same.  As a consultant, both earlier in my career and now, the titles have a different meaning in each company. 

To be fair, change in title does have a meaning within an organization, and can be a way to elevate employees with minimal dollar increases.  There are plenty of writings that discuss that most successful people are not motivated by chasing after bigger salaries.  It is the jobs (tasks) and challenges that cause us to “rise to the occasion” or cause us to be the exception and happily put out that extra effort that ends up distinguishing ourselves from others.  So, is the title enough to inspire others to make the leap in their engagement, output and involvement?  Or, do we need to empower the people with the new title, to challenge them, make them feel accountable and give them a sense of pride in ownership.  In other words, do we empower them with the responsibility that comes with that title?

All of us have worked with or alongside people that are happy to promote someone only to find out that we are now working for someone that is a “control freak”.  As managers or leaders, it is important to empower others as well as to delegate, promote their titles and provide positive feedback.  By giving a feeling of empowerment, you have the opportunity to make people feel they are:

• Included in the overall vision – nobody wants to just be a cog in the machinations of business, but instead understand where they fit into the bigger picture
• Part of the decisions – these are the decisions that can impact them directly, otherwise they go back to feeling like they have no say in their outcomes
• Included in various processes – inclusion in related areas broadens one’s sense of purpose and helps to not have a siloed view of the world
• Part of a team – everyone wants to feel that they are part of a group that can make a difference; can help with growth, provide personal motivation and a feeling of belonging
• A voice whose choices count – everyone has a voice and by allowing people to be heard will always help to provide new insights instead of keeping their ideas to themselves
• In control of what you have asked them to handle – a sense of ownership can lead to a pride in ones work and encourage them to take on other tasks.

The Blame Game

Even though the elections are over, fingers are still being pointed about the final outcome.  And so, the Blame Game has begun.  We are in the midst of learning who is to blame for the outcome of the election, who we can blame for the process and, most importantly, start preparing for whom we can blame going forward.  As someone that looks for lessons and likes to share that knowledge, good leaders are often the examples to follow – I am not so sure that what I am seeing are examples of good leadership.  For me, a good leader takes ownership of their actions, will “take the blame for failures” while passing on the successes to the appropriate team member, work as part of a team towards a common goal and understands the needs of the people they are leading.  Which brings me to the current election cycle…

To start with, let’s look at the current blame being thrown around (closely aligned with its partner in crime – excuses).  The big glaring blame is losing an election due to mail fraud, which has now turned into the excuse for losing.  Yes, I am certain there is some element of this, but without substantial proof this is passing the blame on, without reflecting on the portrayal of oneself.  Then there is the blame of “We lost because of a group’s position within our party.”  Really?  This makes people wonder what they were doing during the campaign process and how they did not realize they were not connecting with their potential constituents. Goes back to fact that a leader needs to listen, which many candidates did not.  And of course, the classic, “It’s not my fault.” Aside from campaigning, it is safe to say that votes are won by candidates based on how we perceive the person running for office, not necessarily their policies and platforms. For those that are undecided and see a candidate acting unprofessional and being a jerk towards others, will vote against you, regardless of your position on important matters.

The bad thing is that there is already pointing the blame for things that have not happened yet, but instead planning for future failure.  To me this is odd because this is planning for failure, already lining up whom to blame and the excuses you will give.  By already planning these out, they can easily pull the “I told you so.”  Folks, I have to be honest – these are the people we elected to lead…if they are planning for failure, why did we select them?  In any leader, I would prefer seeing them say this is what I stand for (the reason we should be electing people, not by looks or demeanor), doing their best and then we all can evaluate the job.  They fail, because they failed and not because other circumstances made it impossible to stand up for themselves.  I do not want to hear, “We did not have enough people” means they did not try working together (aka, never learned to play together in the sand box).  “I did this for you and now you MUST do this for me” is also pathetic.  Elections are won (or lost) by the majority and everyone should feel they helped, not a mindset of entitlement based on “my group pushed you over the line,” which is extremely difficult to validate.  As Abraham Lincoln so aptly stated, our government is a “Government of the people, by the people, for the people…”  I think many elected officials forget that and are more concerned about partisan politics instead of what is best for the people that put them in those positions.

Playing the Blame Game means that we do not have to take a step back to really take a look at the bigger picture.  If you pass enough blame around, throw in a heavy dosage of excuses, you might reach the point where everyone feels sorry for you, or depending on how you are playing the game, you might come off as the “boy that cried wolf.”  Bob Dylan, in the song “It’s Alright, Ma (I’m Only Bleeding)” stated so well, when he sang “…even the president of the United States Sometimes must have to stand naked.”  At the end of a day when playing the Blame Game, we still have only ourselves left to stand bare to the truths, whether we are the president or not.  Those that still decry, “I won, it was stolen,” or “…at least we have the gavel…” have to be able to live with themselves.  As far as I am concerned, not only those playing the Blame Game lose, unfortunately, we the spectators do not always win.

Caveat emptor, it is now your turn to spin the wheel on The Blame Game.

I Got This!

“I got this!”  How many times have we heard this?  How many times have we said this?  There are two outcomes – you got this, own whatever you got and complete whatever it is.  Or, you do not got it, never took ownership and dropped the ball.  In the first case, you take the required action based on your commitment.  This brings up my favorite definition of commitment – Doing the things that you said you would do long after the moment you said it has passed.  In the second case, all you did was provide lip service, whether to make yourself feel good or to answer the way you think your audience wants to hear it.  Which brings up the question, how many times have you heard these words and knew enough up front that they were just words? 

Raising your hand and agreeing to do something = ownership, accountability and responsibility.  These can be scary words as it puts the pressure on us, causes people to keep an eye on our actions and requires us to take action.  Commitment has a cost, as it locks you into following through, answer to your actions and complete what you set out to do.  Sometimes we are assigned things to do, sometimes we volunteer and sometimes things just land in our laps.  Obviously, we are more apt to gravitate to the tasks or roles that we volunteer for, as it aligns with our passions, provides interest and piques our curiosity.  In all cases, once it falls in our lap, it is ours until someone else picks up the mantle and “runs with it.”

When we do not follow through with our commitments, we let down not only ourselves, but others around us.  We need to realize that working in a group, or team environment, each person relies on each other for a mutual goal.  Like a giant game of Jenga, there are pieces that will not have an impact and others that can topple the entire structure.  The complexity is increased when all of the components seem the same and there appears to be little differentiation.  I understand, as there was a point in my life (a long time ago) where I found it easier to make a loose fist, stick out my index finger, point it and magically plant the blame on someone else.  This made life seem easier.  Why? Because if it is someone else’s fault, then the pressure is off you and you feel that you can walk away unscathed.  In reality, you did not fool anyone, as the mess created by the lack of ownership still has to be addressed and now falls into someone else’s lap.

We are all familiar with the plaque that sat on the desk of President Truman’s famous words, “The buck stops here.”  Good words for anyone in a leadership position, as these words apply whether in our home life, work life or other aspect, the buck always should stop with us.  When you are the person at the top, there is nobody to blame, no excuses, but to own the things that we commit to. 

The Hard Decision

To close or not to close…that was the question plaguing me all week long.  As President of our synagogue, I looked towards President Truman for guidance when he stated that “The buck stops here.”  As with all organizations, there are boards, advisors, officers and others in leadership positions – as was recently put to me, we all report to someone - I never felt such a weight as what to do.  “The choice is easy,” was what I had heard.  True, when it comes down to yes or no, then I have only two options to select from.  Easy, but not so simple.  When there are a large group of people that you are responsible for, when there is a perception about your organization, when you wonder about the long range impact of the decision, and, when you wonder how it fell onto your shoulders, the simple yes or no makes you feel like Atlas with the entire world on your shoulders.

Two weeks ago, there was only a threat of the Novel Coronavirus impacting the United States.  People began avoiding certain beers (with a similar), avoiding ethnic foods, etc., which all made for good jokes…at that time.  However, when the media made the decision to have the Coronavirus the most important story of all time, politicians used this as fodder for their attacks and positioning, we the people had no where to turn.  I merely scan the headlines, and I do not listen nor watch the news.  If there is something that impacts me, or is really important, I will find out about it.  The Covid-19?  There is no way, unless you live in a hole in the middle of nowhere could you miss this.  Separating fact from fiction, the origin, who is responsible, etc. is enough to make me close and lock my front door just to keep it all out. 

Back to having a level head, not falling victim to mass hysteria and taking things in their proper perspective:  The CDC on their website states that “…some people are at higher risk of getting very sick from this illness. This includes:

·         Older adults

·         People who have serious chronic medical conditions like:

o   Heart disease

o   Diabetes

o   Lung disease”

At 57, I am one of the younger people in our congregation.  Which means that we have members falling into the CDC’s classification for higher risk. 

Which brings me to the decision at hand.  The synagogue is supposed to be, as all religious institutes, a safe place to congregate, pray and socialize.  We come together in good times and in bad.  A part of our community’s lives revolve around that place of brick and mortar.  But, if one person, no matter how remote, became the “Typhoid Mary” of our community, we are left with the single question, “Did we do enough to protect our people?”  Leaders lead and at the end of the day, must make decisions for the benefit of all, not him or herself, not for one group, but for everyone.  That is the hard part, whether there is a pandemic or just choices that are needed for the future.  Though the building is dark for today, we are still here for those in need and look forward to when the doors reopen for a brighter tomorrow.

Leading and Delegating

As a president of an organization, I have had to ponder two concepts – leadership and delegation.


Oxford Dictionary provides the following definitions:

·         Leadership: “the action of leading a group of people or an organization.”

·         Delegate: “entrust (a task or responsibility) to another person.”

I remember as a young man, looking at various organization’s presidents, that once you reached that position, you were the one everybody had to listen to and the person that dictated every action.  As I got older, I realized that sometimes this is true and other times, not.  In truth, the role does come with the phrase that President Truman stated, “The buck stops here.”  Meaning that all the accountability, responsibility for the success of the organization at the end of the day falls on that person’s shoulders.  Leading means having the ability to know everything that is going on in the organization.  Since my synagogue is a microcosm compared to large entities, this can be an ominous task.  No one person can be involved in everything, make all decisions and action every item.  To attempt this leads to frustration and does not give a feeling of inclusion to the other people involved in leadership or the organization.

At some point I was taught the importance of delegating tasks.  This can become a fine art where you have to learn what to delegate, who to delegate to and how to engage with the person, or persons, involved.  You cannot just push responsibilities onto other people, look the other way, and hope that the tasks required are completed.  This is where relationships need to be developed as you have to be able to work with the people you ask to assist you in achieving goals.  If you delegate, you have to make sure that the person you work with has a vested interest in succeeding with the assignment, someone that you know will involve other like-minded individuals (building a team) and has the ability to communicate what happens.  Not everyone that we involve will work out as expected.

This is where the balance has to be made.  As a leader, you need to set the example, own your position and engage other people.  To do this alone, can lead to becoming a dictator where you build the expectation that you must be included in everything (i.e., managers that need to be on ALL emails), stifle creative suggestions (which all organizations need to thrive and change alongside our broader environments) and push potential help away.  Similarly, reactions where one delegates everything and takes on no responsibility, as this can lead to teams feeling they have no support, lack a broad direction and can lead to a feeling we are in the wild west.  This is the hard part, as a leader you never cede your responsibility, trust the people you ask to help, providing support and guidance, and encourage their creativity.  As General George S. Patton stated, “Don't tell people how to do things, tell them what to do and let them surprise you with their results.”  

Words

I am not following the Impeachment Trial, but I am bothered by the choice of words being used by both sides and easily gleaned from the headlines of all publications.  Words can hurt, words can heal, words can change the course of progress and words can face us towards a better future.  Last week, we celebrated Martin Luther King Jr Day, a holiday to celebrate a man who had an enormous impact and is memorialized by his “I Have a Dream” speech.  Juxtaposing a speech to inspire against speeches meant to incite fear and misdirection, it caused me to pause and reflect on how we speak and the words we use.

I have been fascinated by some of the influential speeches given by our forefathers, speeches that had the ability to convey heavy messages, provided context and imagery, presented in a highly complex language structure consisting of compound sentences and using, at time archaic words, to present their purposes to a young Republic.  Either this is the way they thought, or most likely, they took some serious time to compose the messages that they wished to deliver.  We live in an age of elevator pitches and conveying internet messages in 140 characters soundbites, now expanded to 280.  Yes, we live in a fast food world, where certain internet tools have helped to bring “fast food thinking” to the way we communicate.  While there are cases of this helping to provide a forum on world events, we now have terms like cyber-bullying where we can verbally attack someone or something and have an instant audience.

Truth be damned!  The quicker we get information out; the quicker people will react and respond.  Fact checking?  If you get your point out there quick enough, by the time the facts come to light, people have already accepted the “fake news” as the truth.  It seems like this mentality has bled into many other areas of life.  In 2005, a prominent news anchor left his job in disgrace over presenting a story as true, that ended up not being fact checked and was ultimately “fake news.”  Today, there are those who use these words, in most cases planned and well thought out, to appeal to the court of public opinion, where facts seemingly do not matter.  People are found guilty in the court of public opinion way before they stand trial, where we are supposed to be innocent until proven guilty. 

We the people have seemingly enabled these actions to perpetuate, as we purchase the printed news, listen / watch the stations that embrace this and worse yet, continue to elect officials who perpetuate this.  “My representative” should be exactly that – I will gladly vote against those who do not meet my ideals (party does not always matter).  As we head into the next political cycle, it will be interesting to see if anything does change, or will we maintain as usual.  Words are important – what we say, what we write and the meaning / motivation behind them.  How powerful are words?  On November 19, 1863, a 2-minute speech was given, that was less than 275 words, amongst a full program, including other famous speakers.  That short oration?  The Gettysburg Address given by our great President, Abraham Lincoln.  Sandwiched amidst the presentation of the day, it has more than stood the test of time, driven a nation to becomes its best and still stands as an inspiration.  Remember what good, positive words can lead us towards as you communicate with others.

Taking the Helm

Entitlement: “The fact of having a right to something,” or, “The belief that one is inherently deserving of privileges or special treatment.” ~ Oxford Dictionary

As part of going through the goal setting process for this year, it is important that we use proper language in writing out our objectives.  One of the key points in setting goals is to define the actions that you will take to achieve them.  The key here is the actions that YOU will take.  If my goal is to sit here and rely on others, then you are banking on someone else’s goals to include you and benefit you.  Let me be the first to warn you…You will have a long wait.  No matter what you might think that you have done for others, that does not mean that you are entitled to something in return.  Humans tend to be a little more self-centered by nature!

I remember hearing political campaigns where the people in the audience would tell reporters “that is my candidate, because he will take care of me.”  Again, sorry to be the first to warn you…Many, but not all, politicians will tell you what you want to hear or present agenda items to you to lead you to a conclusion that may or may not benefit you.  We are a species who are definitely influenced by our emotions, the two strongest being fear and love.  Some of the greatest (and evil) dictators of all time played on emotions to mobilize the masses to engage in activities that they might have done on their own.  If someone can arouse your fears, tell you what to do and then they will make it better – beware.

Many years ago, I decided to get my MBA in Finance.  The company that I was working for at that time had a tuition reimbursement program.  Being employed as an Accountant, there was no issue on getting their agreement.  I spent four years going to school at night to get this new degree, where it was my choice to go back to school, my choice to improve self and my choice to dedicate the time required to get a good grade in the effort.  I had heard plenty of stories that if you go back to school, when you graduate you are entitled to a raise automatically.  When I graduated, my manager congratulated me with a pat on the back and Debbie (my fiancé at the time) sent me balloons at work.  I found out that I was entitled to no raise, promotion or even a happy hour.  I was not upset, because my reasons for going back to school were for my personal benefit, not to make me entitled.  At work, my pay is based on the value that I bring to my company, not what I think that I am entitled to.

One week after talking goals, why was this on my mind?  Because sometimes, we do forget that we need to be in control of our own paths.  Roadblocks, bumps in the road and extenuating circumstances are all things that are beyond our control.  True in our lives, whether personal, at work, at play or anywhere else.  If we focus on the things that can control, we will have a better chance of reaching our goals, as opposed to ceding control and relying on others.  To be up front, I have thought about after my years invested in raising / providing for my family, working long hours and helping other, etc., that will come a day where I can sit back, relax and let someone else take care of me.  It is a mindset thing because, I do not know if I even could sit still, cede control of everything to someone or even just relax.  I do know, that if that were to happen, I better plan now for it instead of waiting to see who will do all that for me. 

New Year, New Me?

The importance of setting goals

As we have been taught from a young age, the new year is a time for setting our goals, with the corollary being a new year a new you.  I have heard some people push back on this and minimize the importance.  Do we really need to set our goals on January 1^st?  The real answer is no – we can set goals during the course of the year, but need to remember to set targets for achievement and a date by which to meet those goals.  Is it easier to start something on January 1 and end on December 31?  Yes, as we have a date defined for us when to begin and when to end.  In either case, it is important to review where you are at along the way; we should never fall into the trap of being 11 months in before we take a first look at how we are doing.  As a project manager, no client would wait that long into a project to gather feedback, hold their breath on the status, or expect no adjustments along the way.  That is a business case that we can apply to our own lives, such as when I shared the journey a few years ago on changing my habits on food and exercise.

Writing out our goals

Making a public declaration of our goals is one thing.  How many of you actually hand write them down?  As a confession, sometimes I have and sometimes I have not.  However, many thought leaders and successful people in various fields swear by the benefits of writing down goals and doing so in detail.  There is the often-repeated story about Jim Carey writing down his earnings goals when he got to Hollywood.  There is the story that circulated about a man finding the picture he drew of his dream house that he found years after he was living in his dream house; he drew a picture of the house he was living in many years before the house was purchased.  Or the cases where a spouse has written out in detail the mate they hoped to meet and eventually did.  There are plenty of articles on the internet that explain the Neuroscience studies on this.  The simple explanation is that by writing down our goals in detail will help to encode the information to our brain.  Our brain unconsciously then works, or focuses, on what we have passed it, sort of like when you are thinking about a new car you are interested in and all of a sudden, you see that car everywhere.  James Allen wrote the classic book, “As a Man Thinketh” in 1903, and his points about thinking and following through were true then and have science to back it up today.

Goals that are attainable and realistic

“I want to be president of an organization.”  “I want millions of dollars.”  “I want a life of complete financial freedom.”  These are all great goals!  But, are they realistic to achieve in 12 months?  For each of these three and many more big goals (yes, we should think big), in reality there are many steps along the way to reach our desires – there are no shortcuts.  I am president of my synagogue (goal 1?) and this goal did not occur overnight.  I worked on committees, co-chaired a committee with my wife, joined the Board, then was a vice-president for 5 years where I had the opportunity to “learn the ropes.”  In the business world, there would need to be years in various positions before being able to move into a top position.  For the monetary goals, unless you are one of the few that invents the next best thing since sliced bread, you have to be willing to follow a path, with a series of goals that need to be met (in terms of areas of expertise), that include knowledge building and financial earnings power.  The big goals may be multi-year, but the current goals need to be realistic so that achieving them will cause you to continue towards the bigger goals, as opposed to failing, getting frustrated and walking away from your dreams.

Next Steps

Now comes the hard part – putting pen to paper.  Write down your goals, plan out your milestones and start a periodic review process.  Not sure you know everything that you need to?  This is where personal development comes into play; begin by creating a reading plan and attend seminars (much easier with the web).  I know that it has become a cliché statement, but now that you have “planned the work, you need to work the plan.”  Here’s to a fruitful and productive year!

Facing Your Naked Self

Do you ever stand naked in front of a mirror?  I know this sounds like a line from the movie “Airplane”.  I mean this more in a philosophical sense rather than a literal sense.  Have you ever stood naked in front of a mirror to evaluate the person who you see staring back at you?  Have you taken that time to honestly evaluate what you are looking at, to think of how that person fits into the universe and to decide who that person really is?  Yes, you can do this fully dressed, but you better be willing to see the person who resides in the clothing that can be visually used as the definition of you.

We recently watched a movie where one of the characters was referred to as a trier, which is defined in Urban Dictionary as “a person who tries way too freakin’ hard.”  In other words, someone who tries to be someone who they are not.  A conversation I overheard was along the same lines, how the individual they were discussing acts like a different person at work than in a more social setting.  There are many circumstances in life where we are in a position where we want to be accepted, where we want to impress others and where we feel that we have to act like everyone around us.  If we think, feel and act like the majority of people, what have we done to differentiate ourselves, stand up for what we really believe in and present ourselves as we are? 

My parents used to tell the story about how when I was a child, I was a bit oblivious to what was going on around me and preferred to do things my own way.  I spent many summers at a wonderful place called Camp Echo Lark, where in the early days, we used to have a dress code.  The camp colors were green and gold, so our clothes were green and white.  Each morning, they would announce the “dress” for the day, meaning the shirt color and the pants color.  On visiting day, when all of the parents arrived, they saw a sea of children wearing the “dress” for that day.  My parents spotted me immediately, as I was the only camper not wearing white socks like every other camper.

Back to the mirror…as you stand before yourself, you might want to ask – are you wearing the white socks to fit in with everyone else, or are you wearing some other color?  Are you being who you are, or are you trying to be someone else?  Look, we all have people we admire, successful people who we wish to mirror and heroes whose footsteps we want to walk in.  We are not, however, the net sum that made those people what they are in experience, in livelihood and in ambition.  We are merely who we are.  As you stand there in the breeze, be honest about who you are, your strengths and your desires.  Strive to be the best you that you can be, and become the person who you were meant to be.  Only then can you be comfortable with the bare reflection that stares back at you.

Can You Spot the Leader?

Team Leader, Manager, Counselor, Head Usher, Supervisor, Chairman, Director, Vice President, President, Business Owner.  Here is a list of titles, that also represent roles or positions, where the person who carries that label must be able to work with others, lead, inspire, manage and assume certain responsibilities.  Within different groups or organizations, each of those roles who have different authorizations, capabilities and tasks that fall on the shoulders of that person.  “Why would you want that?” is a question I have heard, whether said directly to me or in regards to others. 

So, you want to be a leader?  That is something that is honorable to aspire towards.  “It looks easy” and “I can do what he/she does” are common phrases I have heard.  John C. Maxwell, leadership expert and author, once wrote that when he first took a leadership role (as a pastor), he thought that he could do what he wanted to and everyone would follow along because he was the leader.  When I was studying for my MBA, I took a management course and the professor made it clear that there are leaders who have a title and leaders who do not.  That was the topic that Robin Sharma, author and leadership expert, explored in his book, “Leading Without a Title.”  Leadership is a term, whether or not you have the title, that is defined by the Oxford Dictionary (from the website Lexico) as “The action of leading a group of people or an organization.”

Can you spot a leader?  Forbes identifies 11  traits of a powerful leader (from a March 22, 2017 posting) as: Having the ability to self-manage, Act Strategically, Being an Effective Communicator, Being Accountable and Responsible, Setting and Achieving Clear Goals, Vision for the Future, Manage Complexity, Fostering Creativity/Innovation, Team Building / Teamwork, Create Lasting Relationships, Ability to Learn.  That is certainly a long list, though it is pretty inclusive of a lot of vital traits.  We all know or have worked for people who have embodied many of these traits.  We all know or have worked with people who have embodied these traits but do not have a title.  As well, we also all know or have worked for people who have the title but none (or few) of the traits.

Do you have what it takes to be a leader?  Look at the list provided by the Forbes article.  It is easy to look in the mirror and see which traits the person staring back at you has.  And be honest with yourself!  Most of the items you might fall short on are learnable through personal development (classes, seminars and books).  Some institutions provide furthering education to learn these traits.  Some are a little more esoteric, such as having a vision for the future.  Another method of learning would be through experience – not everything will be successful, but each failure will teach you something that you can apply next time to become successful.  Remember the list at the top?  Those were some of the titles that I have been labeled with during the course of my life so far.  I still subscribe to the saying that leaders are readers and that to be a leader you have to be open to learn, listen and look for opportunities that benefit all.

The Emperor has New Clothes?

We are all familiar with the saying, “Clothes Makes the man.”  There was a point in my life where I did my best to prove this wrong - I dressed like a slob and really did not care about how I looked.  I really believed that appearances did not matter and that it was the person behind the façade that counted.  I think that the nadir of this thought hit me when I was coming home from college senior year wearing a crumpled dashiki, had longish unkempt hair and wore ripped jeans.  It was OK that I was wearing them as long as no one saw me, but where I faltered was in deciding to visit my dad who was the General Manager of a spice and seasoning plant at his place of business while in this dress.  I often stopped on the way home but never looking like this.  Aghast, my dad pulled me into his office, let me know how he felt, then booted me out of the place.

His reason?  I was an embarrassment to him and as his son, my look was a poor reflection on him.  “But how I look should not matter…”  No matter what argument I could have mounted, he was right and I was wrong.  And while in many ways I still feel the same, the truth is our first impressions are done visually, before we even open our mouth.  Fast forward many years and I am consulting in a manufacturing plant, where jeans and tee shirts were the norm.  I wore a collared shirt and slacks every day – I wanted to give off a professional appearance, especially since I was hired as “the professional.”  Fast forward to the current day where I have opportunities to work from home.  I will still wear a collared shirt and long pants, sometimes slacks, sometimes jeans, but never shorts.  No one will see me, but I have come to feel that while I am “on the clock”, I need to be in the proper apparel to achieve the right mindset.  Dressing appropriately not only helps on a first appearance but how I feel about myself.

Do not get me wrong, I am still a jeans and tee shirt person; it is just that I have learned the time and place for when and how to dress.  The accompanying picture is from a recent wedding.  I find that on occasion, it is nice for us to “dress up” and look good.  Even at 56, dressing up like this makes me feel like an adult!  So, do clothes make the man?  In doing a little research, it ends up that this phase, or derivations, has been around since the time of Homer.  The version most well-known comes from Mark Twain, where the full quote is, “Clothes make the man. Naked people have little or no influence on society.”  I think that I will stick with the clothes and continue to work towards presenting a better, complete package.

Facing Our Day Head On, No Matter What We See In Front of Us

Wouldn’t it be great to wake up one morning and have everything go your way or to have an idea, desire or goal to automatically manifest itself?  On top of this, there would be no barriers or push backs to success.  Although this sounds wonderful, a few issues come to mind: no lessons will be learned and there will be no opportunities to improve upon.

In the classic television show, The Twilight Zone, there is an episode called, “A Nice Place to Visit.”  In the story, the main character, Rocky, is greeted by a man named Pip (played by Sebastian Cabot) who informs Rocky that his job is to provide whatever the man desired.  As the main character later realizes, getting everything you want can be boring because you do not have to do anything to get what you want.  This is a great episode with a typical Rod Serling twist.  One of the “lessons” in this story is that if we are handed everything on a silver platter and we have not put out any effort, life does not have meaning.  We need to have challenges in our lives, goals to accomplish and be active in pursuing our dreams.  To attain these, it is almost a guarantee that barriers pop up along the way to either distract us or prohibit our progress, causing things to not go our way. 

There is the old Yiddish saying, “Mench tracht un gut lached” (Man plans / thinks and G-d laughs).  The related phase is “The best laid plans of mice and men often go astray.”  Basically, no matter what we do, there is a chance that something we did not account for, something beyond our control, or something was missed when setting out to do things.  Our options are to ignore, keep moving on, or address it head on.  While ignoring seems like a valid option, sticking one’s head in the sand only means that when you come up for air, the issue is still staring you in the face.  Keeping on moving forward, while seeming to make sense, could work out.  However, like the piece of toilet paper stuck to your shoe, that related issue might follow you wherever you go.  The best solution is to address it head on.  Most of the time, we do not want to do this – this means we are facing our fears, might have to put ourselves in an uncomfortable situation and deal with the unexpected.  But once we face these head on, we find ourselves back on track and have gained something positive in the process.

If we woke up every morning and everything went our way, wouldn’t that be great?  We would never have the opportunity to learn, we would never have the chance for personal development, we would never face our challenges and would never gain the benefits that come with personal achievements.  As great as the idea seems, I will gladly face the day head on, embrace the unexpected and enjoy whatever comes my way.

Seeing Beyond One’s Nose

I have been wearing glasses for about 45 years.  Without them, while I can “see,” the world is blurry and reading is extremely difficult.  Since my glasses sit upon my nose, you might say that without them, I truly have trouble “seeing” beyond my nose.  Thankfully, corrective glasses help my vision.  The ability to improve our sight has been in existence for almost 1000 years, with Arabian mathematician Alhazen being dubbed the “Father of Modern Optics” around the year 1000.  I am appreciative of all the advancements, including Ben Franklin’s creation of the bifocal, of which, due to the age of my eyes, I now take advantage of.  We clearly use technology to help improve our physical vision.

But what about our “mental” vision?  While there are methods of improving how far we can see with our eyes, what about how far we can see with our minds?  I was once told by an astute consultant, “If you can imagine it, we can create it.”  The limits of what we can do, what we can envision and how we perceive our surroundings are limited by the extent of our imagination and our willingness to see beyond what is directly in front of us.  By way of example, how often when a new “hot” product hits the market, or some new advancement becomes public, do we hear people say (if not ourselves), “that was so obvious, I could have [fill in the blank].”  Of course, once it comes into our sphere of vision, it seems as if it should have always been there and obviously, we should have thought it up.  In reality, however, is we did not because we were unable to see beyond our nose, limited by the scope in which we perceive the world around us.

This concept can be applied anywhere we look in life.  I remember early in my work career asking questions and being told “you only need to know about what you are working on.”  As my career advanced and I had the opportunity to “see” the big picture, the previous task I was assigned made MORE sense within the whole than as a stand-alone activity.  While most people are content with what is standing in front of them, it is the ability to “see” beyond our self-defined barriers that helps us to push forward, to think bigger thoughts and to achieve grander results.  Meeting up with like minded individuals helps to expand one’s vision.  The flip side is those with limited foresight tend to stand out more.  There have been many authors who point out that our view of our tomorrow is based solely on our experiences of yesterday, making it difficult to see “outside the box,” to expand our horizons and to be open to potentially new ideas that will broaden our views.

While I do not have any answers and there is no technology to assist, we have to be diligent and aware when we mentally walk down a path and come to the fork in the road.  One way leads to comfort, the same-ole-same-old and what we are most used to.  The other way is the unknown, fraught with whatever things our imagination can dream up.  Scary?  Maybe.  Exciting?  Most definitely.  And we might actually find out that once we cross over that threshold, the unknown might become the obvious.

Facing the Music

How often in our lives do we have a chance to stand tall and face the music?  This is not like going to hear our favorite musical group or listening to our children’s musical endeavors (or husband’s as in Debbie’s case).  I am talking about points in our lives, in our business, in our activities where there is a tough issue to face, a difficult junction for the future or a change that is required.  We face minor versions of this on a daily basis.  We have all watched other people and how they handle the situation – some people stand tall to make a decision showing great confidence, while some people wait to see how other people will react and other people find something else to hold their attention so as not to address what they should.

When facing the music, it can come in more than one flavor.  Often, we see the item at hand ahead of time with plenty of notice (if we are diligent about paying attention).  With a lot of lead time, instead of addressing the issue, we procrastinate and wait until the last minute missing potential opportunities occur.  A second would be when we round a corner that brings an issue to the forefront.  We see, we know it is there, we saw the cause and effect that caused it and have the time to react and adjust accordingly.  This is business as usual.  The third would be a crisis.  Eyes wide open, diligence of watching for pitfalls can not prepare one for facing something that needs a resolution NOW.  In this case we are most reactive and will have to possibly adjust afterwards once the dust settles.

In all three cases, you can decide not to face the music and be passive all the time.  In the second scenario, the way one reacts becomes more about their daily attitude.  For the people we known, we have a pretty good idea on how they will react to different situations.  We have all know managers, decision makers, etc. who we might go to when things arise because we have seen how they react and ask for their advice.  Yes, asking for advice helps when you know someone has been in the same situation.  It is the first scenario, where we have the most amount of time to correct a course, enact new ideas and strategize for the future that can become the most painful to face the music on.  Because there is no immediate sense of urgency, the tendency is that things will correct themselves and we hope for the best; however, hope is not an actionable item.  We also can fall into the trap defined by the quote attributed to Albert Einstein, “Doing the same thing over and over again and expecting a different outcome.”  If addressed up front, it is easier to make required changes, but by procrastinating facing the music there comes a difficulty where options have been narrowed due to waiting.

Facing the music has not gotten any easier since we have been children.  Leadership requires donning the big boy or girl pants.  Being an adult means taking responsibility when things are difficult.  In the television show “Once Upon a Time,” Rumpelstiltskin said many time “Magic comes with a cost.”  The same is true for the decisions and the timing on when they are made (i.e., action / reaction).   I agree – it is much easier to be streaming a favorite playlist, spinning our favorite platter or popping a disc into a player (notice, no 8-track reference).  Sometimes, we just have to put on the headphones to create the sound track when we go to face the music. 

He Who Controls the Agenda

Meetings, meetings, meetings!  Some days, it seems like there is an endless stream of meetings.  Meetings in the morning, meetings in the afternoon and then synagogue meetings in the evening.  (Heavy sigh) 

Yes, meetings are a great way to share ideas, communicate information, and work together for a common goal.  Meetings with a purpose are great!  Meetings that meander aimlessly over the horizon is time that one will never get back.  I have been in meetings that are run well and meetings that are less well run.  I have been in meetings where the overall atmosphere is congenial, pleasant and well participated, and I have been in meetings where rudeness, fear of opening one’s mouth and being all over the place are par for the course.  The people that seem most organized are not necessarily the one’s who run organized meetings and vice versa.

I was taught somewhere a long time ago, that meetings should have the following:

• A purpose – which is stated at the onset so everyone in attendance knows why they are meeting
• An agenda – which provides the topics to be discussed and the flow of the meeting
• A timekeeper (utilized at Toastmasters) –  someone who keeps everyone on track to limit speaking time and to ensure the start and end time of the meeting
• A scribe – someone who keeps the notes to be distributed after the meeting.  In smaller meetings, this person can be the leader of the meeting
• A leader – someone who provides the agenda and moderates the flow of the meeting, making sure everyone stays focused on the topic (purpose) at hand.

The truth is, depending on the size and purpose of the meeting, the same points hold true, even if the meeting’s leader holds all of the roles (not as efficient in larger meetings).  Once you, as the leader, control the agenda, you can control the meeting.  Once you cede control of the agenda, you can lose control of the meeting.  Do not get me wrong, meetings are good, they are an important means of communicating information, and a valuable way to allocate time in a group setting.  Controlling the agenda assists in making sure that the topics covered are relevant, there is focus to the meeting and a means for future achievements.