Just the Facts

When I was growing up, I remember watching reruns of the TV show Dragnet starring Jack Webb as the straight-laced Police Officer Joe Friday.  Each episode the dour faced officer would solve crimes while collecting the facts.  In an era of fake news, I think that sometimes we forget the power of presenting the facts and having the truth presented to sway people, thought and outcomes.  I remember on my first consulting gig, nearly 23 years ago, the project manager turned to me before a presentation to the client management team and said, “You will give the presentation.”  I immediately froze, I had never given a public speech before and certainly never presented to anyone in management (high level decision makers).  The client was a large, global company, where our involvement was related to the US music manufacturing and distribution business.  The advice that he gave was, “Just tell the story by presenting the facts of what we are doing.”

My grandfather was known as Straight-as-an-Arrow on the golf course.  But that would also represent his attitude, as he also was a HUGE believer in always telling the truth.  Anyone that is in a successful marriage understands the value of honesty and how that helps to retain the trust between both parties.  This is a valid item in any relationship.  To be fully honest, I may have told a few lies in my life, which in every case gets found out and the only way to maintain a lie is to continue to lie.  Also, Debbie has learned that if I even think that I might pull a fast one (more like bending the truth), she can see it written all over my face.

Years ago, I was interviewing for a consulting job where I would be handling the project management and be a team member.  During the questioning, I answered one of the questions with, “I do not know that area of the software, but would be willing to spend my own time learning it for you.”  After the interview was over, the director giving the interview told the person placing me that he was choosing me for the job.  Was it my knowledge of the system?  Was it my charming good looks?  No – he was impressed with my honesty.  Even in my accounting days, if I did not know the answer, I would not make up something close, it was always, I do not know, let me check…which is an answer I still use if I am unsure. 

Same was true when presenting at Toastmaster meetings.  Same is true when presenting an issue to my Board of Trustees.  Same is true working in teams.  Same is true when teaching a class.  As a Project Manager, as a Consultant, as a Teacher, as a Presenter, our authority on the subject / topic is only as good as the faith and trust placed on us in by our audience, team, or peers.  Being honest is an important value for anyone in a leadership position, or for anyone striving to get to a leadership position.  So, as a newbie consultant, that day 23 years ago, I gave my first ever presentation to upper management.  I followed the advice and told the truth (good points and a few not so good points).  By sticking to the truth, I knew the material very well and was able to answer the follow up questions.  That one day, that one lesson has continued to serve me well.