Leading During Covid-19

I have been involved in the change business for a few decades, related to system implementations and process improvements.  The rule of thumb has always been that people do not like change, as they are comfortable in what they do, use to how things work and do not like to step outside the box.  The similar comment is when someone says that they are going to change someone else.  You cannot change someone unless they want to change.  Same holds true in the business world.  You cannot change someone; they have to be open to the potential opportunities and then make their own decision to change.  Otherwise, they will get passed over.  As time marches on, technologies move forward and enhancements will always happen.

And then came the great Disruptor – COVID-19.  The COVID came with no policies, no pamphlets and no prior examples.  There were no guidelines how to react, how to live and how to lead during a pandemic where the best preparedness is everyone living in quarantine.  The impact was felt in daily life, businesses and volunteer organizations.  As president of a synagogue, there was no one to turn to, you could not ask how was this handled beforehand.  14 weeks in and we are still learning, still adjusting and still striving to exist in this “new world.”  Things that used to be important are no longer important and things we did not think about are now in the forefront of what needs to be addressed.

A Disruptor will always lead to a change or, in this case, many changes.  Video conferencing, which ten years ago was only for “fancy” businesses has become the communication tool for households desperate to connect visually with family, friends and associates.  The way we “congregate” is different.  Wrestling over the thoughts of broadcasting religious services, business meetings or casual gatherings have been dashed aside as the use of technology has brought us together…for some as a means of inclusion and others as a means of socialization.  In terms of change…when we plan a project, we expect change to take many months.  In the COVID time, change is rapid, rapid to meet daily needs, conduct business, religious needs and social needs.  It means that people in positions of leadership are stretched to react while the Disruptor is still here, and the need to respond to its every present, constant impact on our lives, how we conduct ourselves and how we treat each other.  We can, and will, take the bucket of lemons dumped onto us and turn them into lemon-aid.  Even though this is a time of challenge, it also means that it is also a time of opportunity, which means there is change afoot.